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Order Specialist - SAP - with German or French


We are the experts in recruiting qualified, professional and skilled people with foreign languages across a customer service sector.In the last years, our team gained a broad experience in multilingual recruitment on polish and international markets, including (non exhaustively) mass recruitment of talented people speaking fluent English, German, Dutch, French, Czech Speakers for SSC/BPO sector.


Our Client is a global leader in medical technology, services, and solutions, they improve the health and lives of millions of people each year.
They build a Customer Care Operations SSC with the aim of delivering high quality Order to Cash & Supply Chain support. Over 400 Customer Care Representatives working in their Warsaw office cooperate closely not only with partners from all Western European countries, but also international locations all over the world.
As a Order Specialist responsible for the German or French market, you will provide day-to-day support in the Order-To-Cash as well as Supply Chain Back Office processes through analytical and operational support.
Help us shape the  future. Come for a job, stay for a care.

We offer you a position where you will have a chance to improve patients’ lives by supporting our Customers by:

 

 

  • Order entry and processing – main responsibility,
  • Scheduling deliveries,
  • Communication with Front Office and sales teams in the country you are serving,
  • Reporting tasks.
  • Communication with Customer Care, Supply Chain, Logistics and Transport departments,
  • Working on special projects and continuous improvement initiatives,
  • Supporting implementation of improvements for process efficiency and quality,
  • Maintaining an in-depth knowledge of products and services offered.

 

 

YOUR PROFILE

 

 

 

  • Relevant master or bachelor degree,
  • Min. 2 years of work experience customer service, ideally in a multicultural environment ( BPO/SSC – Back Office)
  • Good English and very good  German or French language skills,
  • Computer literacy and very good typing skills,
  • Good communication skills and proactive personality,
  • Team player & flexible, but able to work independently,
  • Understand KPI and performance settings,
  • Solution minded & customer focused.

 


OUR OFFER

 

 

  • Warsaw / office based role (Mon-Fr),
  • Opportunity to grow in your career,
  • Contact with German or French language;
  • Professional trainings, e.g. Lean Sigma Problem Solving Training,
  • Competitive salary and benefits package,
  • Medical care as well as life and health insurance,
  • Performance annual bonus and merit increase,
  • Benefit Systems,
  • RELOCATION HELP + FINANCIAL BONUS

 

 

 

We offer you a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged. Your Development Plan will challenge you to further develop your personal skills and competencies, to build your career within our global organization.

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